Service Excellence Awards (SEA)
Circuits Assembly Announces 2024 Service Excellence Award Winners
PEACHTREE CITY, GA – OCTOBER 22, 2024 – CIRCUITS ASSEMBLY today announced the winners of its 32nd annual 2024 Service Excellence Awards (SEAs) for electronics manufacturing services (EMS) providers and electronics assembly equipment, materials and software suppliers. CIRCUITS ASSEMBLY recognized companies that received the highest customer service ratings, as judged by their own customers, during a ceremony at the SMTA International trade show in Chicago.
In the EMS category, the overall winners were Creation Technologies (sales over $500 million), Mack Technologies (sales of $100 million to $500 million), Silicon Forest Electronics (sales of $20 million to $100 million), and XLR8 Services (sales under $20 million).
The EMS companies with the highest scores in each of seven individual service categories also received awards. (Overall winners were excluded from winning individual categories.) In the small-company category, RBB Systems won for responsiveness; and Kodiak Assembly won for dependability/timely delivery, manufacturing quality, technology, value for the price, flexibility, and overall satisfaction.
For companies with revenue between $20 million and $100 million, Absolute EMS won for dependability/timely delivery; Concisys won for technology; and Electronic Systems Inc. won for dependability/timely delivery, manufacturing quality, responsiveness, value for the price, flexibility, and overall satisfaction.
For firms with revenue between $100 million and $500 million, Vexos won for dependability/timely delivery, manufacturing quality, responsiveness, technology, value for the price, flexibility, and overall satisfaction.
For EMS companies with revenue over $500 million, Kimball Electronics won for dependability/timely delivery, manufacturing quality, responsiveness, technology, value for the price, flexibility, and overall satisfaction technology.
Electronics assembly supplier award winners were Inovaxe for component storage systems, Europlacer Americas for screen printing; Europlacer Americas for placement equipment; Kyzen for cleaning/processing materials; Koh Young for test and inspection; Datest for test laboratories; and Win Source for representatives/distributors.
CIRCUITS ASSEMBLY has sponsored the awards program for 32 years.